21 Apr Karen Schmidt, Managing Director of Kaye/Bassman Featured in American Express, Getting the Most Out of Employee Training
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Karen Schmidt, Managing Director of Kaye/Bassman Featured in American Express, Getting the Most Out of Employee Training
Dallas, TX | 4/21/2015
By: Geoff Williams
As a business owner, you play a lot of roles. You aren’t just the president. You may have days where you play custodian or receptionist or delivery driver, depending on the size of your ego and workforce. You also may have taken on the role of teacher, training your employees how to do their jobs better.
“An organizational culture like Southwest Airlines isn’t created by some magic elixir,” says Karen Schmidt, managing director of Kaye/Bassman International, a recruiting and executive firm headquartered in Dallas. “They actually engage in best practices that are replicable. Training is one of those replicable best practices that give employees what they need before they know they need it.”
Read More: https://www.americanexpress.com/us/small-business/openforum/articles/analyze-roi-employee-training-2/
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